Saturday, January 11, 2014
You made my day, Teresa.
Teresa Tritch. I like you. Though I’ve only
talked to you twice. For a few minutes. On the telephone. Yesterday. I met you
by accident. I was calling the New York
Times. To inquire. About why my subscription to the Times was canceled. While I
was away. On vacation. I wanted to get the matter straightened out. Because I
love my New York Times. I wanted the
papers waiting for me when I returned. A
whole week (of the Times) was missing. Anyway, some way, some how, I got your
voice mail. So I left a message. Thinking you were in the Times’ circulation
department. Turns out, you are an editorial writer. And that you write a blog.
A darn good one. About economic issues and tax policies. Instead of ignoring my call. You returned it. We chatted.
And you went out of your way. To personally help me. By becoming my personal
emissary at the New York Times. You helped me get the problem solved. And later,
you called me back, to double check. To see if everything was all right.
Indeed, it was. Thanks to you. I am
pleasantly amazed. In this day and age. To find someone like you. A human being, who really cares. About a
stranger’s plight. Little as it may be. You made my day, Teresa. Because I
discovered you. –Jim Broede
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